1. Data controller
The controller of your personal data is:
- MiraClean Usługi Sprzątające
- Address: 36 Piltza Street, Kraków, Poland
- Phone: +48 571 510 964
- Email: 95nats@wp.pl
- Service area: Kraków and surroundings
- Tax ID (NIP): 676 150 10 10
2. Scope of data collected
Depending on the form of contact, we may process the following data:
- name,
- email address,
- phone number,
- location,
- property size,
- the service you selected,
- the content of the message sent via the contact form,
- technical data related to browsing the site, if cookies or analytics tools are used.
3. Purposes of processing
- handling enquiries from the contact form,
- preparing a quote,
- contacting you about the service,
- delivering the booked service,
- managing recurring cooperation,
- ongoing communication with the client,
- possible handling of claims,
- basic website analytics if you consent.
4. Legal bases for processing
- user consent,
- steps taken prior to entering a contract,
- performance of a contract,
- legal obligations of the controller,
- legitimate interest of the controller.
5. User rights
Each person whose data we process has the following rights:
- right of access to the data,
- right to rectify the data,
- right to erasure,
- right to restrict processing,
- right to data portability,
- right to object,
- right to withdraw consent,
- right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland.
6. Data retention period
Data from the contact form is stored for the time needed to handle the enquiry, prepare a quote, deliver the service or for the period required by law.
7. Data recipients
The data may be shared with technical service providers that support the site: hosting, email, contact form, analytics tools or other services necessary to operate the website.
8. Contact form
Submitting the form means the voluntary provision of data and consent to be contacted for the purpose of handling the enquiry and preparing a quote.
